Support

A person answers.

Email [email protected] with your macOS or Windows version and what you expected to happen. We usually reply within one business day, UK time.

Quick fixes

• Nothing is typed. On a Mac, check System Settings → Privacy & Security → Accessibility has Vaitly Voice switched on. Quit and reopen the app after granting it.
• The emoji picker opens when I press my key. That was the Globe key's default macOS action. Current versions handle it automatically; update the app.
• It cannot hear me. Check the microphone permission and that the right input device is selected in Settings.
• Billing. Invoices, cards and cancellation are in your account page. Statements show Vaitly Limited.